Contact us on WhatsApp

One chat handles everything: trials, orders, renewals, setup, faults, reseller packs and refunds. A person answers 24/7, usually within 15 minutes, in UK hours and through the night.

A person on a sofa reading a chat on a phone, the TV glowing behind

IPTV UK Station support runs on WhatsApp and nowhere else. There is no call centre and no public email address, which keeps your login, your payment details and every answer in one conversation you can scroll back through. Write to the number below from the phone you use for WhatsApp; a reply comes usually within 15 minutes, day or night.

  • Open Mon-Sun, 24 hours (UK time)
  • Replies usually within 15 minutes
  • Logins sent in under 15 minutes
  • One official number
Save a round trip

What to send, so one reply solves it

Each button opens WhatsApp with a short template already typed. Fill in the blanks and press send.

A free trial

The device you will watch on, such as a Fire TV Stick or a Samsung TV, and the player if you already have one. The trial login comes back in the same chat.

Request the trial

An order or a renewal

The term (1, 3, 6 or 12 months), how many screens will play at once, and your device. For a renewal, add your username. Payment details follow in the chat.

Start an order

Help with setup

Your device and player, the step you reached, and a photo of the screen if an error appears. Say whether any channel plays at all.

Get setup help

Buffering or an error

The channel, your device and player, the error text or a photo of the screen, and whether other channels play. Say if the TV is on Wi-Fi or a cable.

Report a problem

Reseller packs

Roughly how many accounts you expect to open each month. We reply with the current pack prices and the credit table.

Ask for pack prices

A refund

Your username, the date you ordered and what went wrong. Every plan carries 7 days of money-back cover.

Request a refund

Quicker still, the answer may already be written: try the setup guides by device, the help centre for buffering and login errors, or the answers in the FAQ.

Prefer typing on a computer?

The form suits longer messages, or a moment when your phone is in the other room. Choose the topic, describe what you need, and send it. WhatsApp opens next with your words already in place, so our answer still lands in the same chat as everything else.

Include your WhatsApp number if you are writing from a device that does not have WhatsApp on it, so we know where to reply.

We keep a copy of the message, then WhatsApp opens with it written out so the answer reaches you in the chat.

The only official IPTV UK Station number

We answer from +212 663 813 479 and take orders only there and on iptvukstation.com. Other websites may use a similar name; they are not connected with us, and we cannot see or support accounts bought from them. If a message claims to come from us but arrives from a different number, do not pay anything. Forward it to the official number and we will tell you whether it is genuine. More on this, and on what we do and do not promise, is on the about IPTV UK Station page.

Contacting IPTV UK Station: quick answers

What is the IPTV UK Station WhatsApp number?

+212 663 813 479. It is the only number we use for orders, logins, payment details and support, and it appears on every page of this website. Save it in your contacts so an impostor stands out straight away: if a message about your account arrives from any other number, it did not come from us.

How fast do you reply?

Usually within 15 minutes, at any hour of the day or night, seven days a week. A very busy moment, such as a Saturday evening, can stretch that a little. Putting everything in your first message, meaning device, player, username and what you see on screen, is the surest way to get a complete answer in one reply.

Is there an email address or a phone line?

No public email and no call centre. Support works by written messages on WhatsApp, so your login, your payment details and every answer stay in one conversation you can scroll back through. If you are on a computer, the form on this page opens WhatsApp afterwards with your message ready to send.

Can IPTV UK Station help with an account bought on another website?

No. Websites that use a similar name are not connected with us, so we cannot see, repair, renew or refund their accounts. If you are not sure where your login came from, send us the username: if it is not in our system we will say so, and you can start fresh with a free trial if you wish.

What should I send when something stops working?

Your username, the device and player you use, the channel or title affected, and a photo of any error on screen. Say whether other channels play normally, because that tells us at once whether the problem sits with one feed or with the setup. With those details in the first message, we can usually answer in a single reply.

WhatsApp