Questions UK viewers ask before they subscribe

An IPTV subscription for viewers in the UK. Live television and an on-demand library reach you over your home broadband instead of a dish or cable box: 25,000+ live channels and 120,000+ films and series behind one login. You watch in a player app on the TV, stick, box, phone or computer you already own, and our WhatsApp desk helps you set it up.

IPTV means Internet Protocol Television: TV channels sent over the internet rather than through an aerial, a dish or a cable. A player app on your device connects to a server with your login, downloads the channel list and the TV guide, and plays the channel you pick. Our setup guides show what that looks like on each device.

By testing what you can verify yourself before paying. The trial is a full account for 24 hours with no card. Prices are published, nothing renews on its own, every plan carries a 7-day money-back cover, and a person answers on WhatsApp at any hour. Our ten checks for any provider apply to us too.

No. No app or APK exists under our name, so any download offered as one did not come from us. You install an established player, such as TiviMate or IPTV Smarters Pro, and type in the login we send: an Xtream username, password and server address, plus an M3U link for players that take a playlist.

The whole service, with no content tiers: 25,000+ live channels, 120,000+ films and series, a TV guide, catch-up on the channels that keep it, the 4K, FHD and HD feeds, and help on WhatsApp around the clock. Plans differ only in their length and in how many screens may play at the same moment.

In two places only: this website, iptvukstation.com, and our WhatsApp number, +212 663 813 479. Anyone selling under a similar name from another address or number is a separate business, and we cannot activate, extend or refund what they sell. If someone writes to you claiming to be us from another number, check with us first.

Choose a plan, fill in the short order form, then pay through the secure card link we send you on WhatsApp. Your login follows in that same chat, usually under 15 minutes after payment, with the setup steps for your device. How to buy, step by step walks through every screen of the process.

Only what we need to reach you: the plan, the number of screens, and the WhatsApp number where the payment link and the login should go. Card details never go into the form. Check the digits and the +44 country code before sending, because everything that follows arrives on that number.

Yes, when you pay only through the link we send after your order. Card details belong on that secure payment page and nowhere else. Never send card digits, a security code or a bank login as a message, to us or to anyone; we will never ask for them that way.

Usually under 15 minutes from the moment the payment clears, at any hour, because the WhatsApp desk works day and night. If a quarter of an hour passes with nothing, reply in the same chat: now and then a bank holds a payment for an extra check, and we can see where it stands.

Not easily, because WhatsApp is where the payment link, the login and later support arrive. It only needs to be on a phone; the watching happens on your TV or computer. If you cannot use it, write through the contact page with a way to reply and we will tell you what can be arranged.

Yes. Order with your own WhatsApp number or theirs, and tell us which device they watch on. The login can be forwarded to them, and because plans never renew automatically, a gift never becomes a later charge on your card. For a parent or grandparent, send the setup guide for their device along with it.

Yes. Resellers buy credits through a panel, open lines and trials for their own customers and set their own prices. The reseller page explains how credits work, what a line includes and what we expect from people who resell the service.

One month on one screen is £15, three months £29, six months £45 and a full year £69, which is £5.75 a month. Every plan includes every channel and the whole library. The plans page shows all sixteen prices, from one to five screens at once.

Never. You pay once for the term you picked and no card is kept on file. Before the end we message you on WhatsApp to ask whether you want to continue. If you do not answer, the line simply stops at the end of the term and nothing is charged.

The longest plan. A year on one screen costs £69, about £5.75 a month, against £15 for a single month. Cheaper still per person is sharing a multi-screen plan within one household. Our page on cheap IPTV explains why prices far below ours rarely last.

As many as you like; the plan limits how many play at the same moment. A one-screen plan can sit on the living-room stick, a phone and a laptop, but only one of them can play at a time. If two people often watch at once, a two-screen plan avoids interruptions.

No. The plan price is the whole amount: no activation fee, no equipment to rent and nothing that appears on a later statement. The only other costs you may meet belong to third parties, such as an optional paid upgrade of a player app or the device itself.

Yes. One month at £15 stands on its own, with no contract and nothing rolling into another term. Longer plans bring the monthly cost down, but nothing obliges you to take one, and you can move to a longer plan at any renewal.

Yes: 24 hours on a complete account, with every channel, the library and the TV guide open, and no card asked for. Request it on WhatsApp or through the free trial page, and say which device you will use so the right setup guide comes with the login.

Yes, the same service for a shorter time. Channels, library, 4K feeds and TV guide all come from the servers paid accounts use, so what you see during the 24 hours is what you would be paying for. Test it at a busy hour, not only in the afternoon.

It stops after 24 hours and nothing else happens: no charge, no reminder to cancel. If you liked it, reply in the same WhatsApp chat and choose a plan; we can often keep the same login so you do not need to set the app up again.

For 7 days after activation, if the service will not run properly on your equipment and support cannot fix it, you get the full payment back. Write in the same WhatsApp chat with your username and what is going wrong; support tries a fix first, because many problems come down to one setting.

A broadband line too slow for streaming, a single channel or film leaving the line-up, a change of mind after the 7 days, or use outside your own household. The refund policy sets out each case in plain words, with no small print elsewhere.

Anything that runs a player app: Firestick and Fire TV, Android TV and Google TV boxes, Samsung and LG smart TVs, Apple TV, iPhone, iPad, Windows and Mac, and MAG receivers. The same login works on each, and the setup guides cover every one step by step.

Install the Downloader app from the Amazon store, use it to install a player such as TiviMate or IPTV Smarters Pro, then type in the login we send. It takes about ten minutes. The Firestick guide shows each screen, including the developer setting Fire OS asks you to switch on.

It depends on the device. On Firestick and Android TV, TiviMate has the clearest TV guide. IPTV Smarters Pro runs almost everywhere and keeps live TV, films and series in separate sections. On a Samsung or LG TV, use a player from the TV's own app store. The TiviMate guide is a good place to start.

Yes, through a player from the TV's own store, which you then sign in to with our login. Older models may need a streaming stick instead, which is often the smoother route anyway. The smart TV guide lists the players that work on Samsung Tizen and LG webOS.

Yes. Install an IPTV player from the App Store and sign in with your username, password and server address. Several players run on iPhone, iPad and Apple TV together. The Apple guide names the ones that handle a long channel list and the TV guide well.

Yes. On Windows or a Mac, any desktop player that takes an Xtream login or an M3U link will do, and VLC can open the M3U link for a quick test. The Windows and Mac guide compares the main players and shows where the login goes in each.

MAG receivers use a portal address instead of an app login. Send us the MAC address printed on the box, which starts with 00:1A:79, and we register it on your line. Then enter the portal address we give you in the box's settings and restart it.

25,000+ live channels from 60+ countries, plus 120,000+ films and series on demand. The total matters less than whether your own channels are there and stable, which is why the trial is the honest test. The channels page shows how the list is grouped.

Yes. UK entertainment, news, documentary, film, kids and sport channels sit in their own groups, with a TV guide on most of them. The exact line-up follows the broadcasters' feeds and can change, so check the channels you watch most during the 24-hour trial.

Yes, the electronic programme guide (EPG) loads with the login in most players. If the grid stays empty, refresh the EPG in the player's settings and give it a few minutes on first load. The TiviMate guide shows where the guide setting sits.

Yes, on the channels that keep it. In players with catch-up support, those channels show a marker or a rewind option, and programmes that already aired can be opened from the guide for a number of days. How many days depends on the channel.

The ones whose broadcasters produce in 4K, gathered in a dedicated 4K group; everything else plays in FHD or HD. You need a 4K TV, a 4K-capable device and around 25 Mbps for each 4K stream. The 4K page explains what makes 4K look like 4K at home.

That depends on the player, not on the plan. TiviMate Premium records to the device's own storage and a few other Android players can too, while most smart-TV and Apple players cannot. Catch-up covers much of the same need on the channels that keep it.

Message us on WhatsApp at +212 663 813 479, at any hour, every day of the year. A person answers, usually within minutes, and the chat keeps your order and setup history in one place. The contact page also has a form if you would rather write.

A username, a password and a server address, which together make the Xtream login most players ask for, plus an M3U link that packs the same details into one address for players that take a playlist. Keep them private: they are what your plan is tied to.

Usually the home network: Wi-Fi interference, other devices downloading, or an evening slowdown on the line. A cable to the TV or stick fixes most cases. The buffering guide takes you through the checks in order, from the router to the player settings.

The server refused the username or password in your playlist: a typing mistake, an expired plan, or a login entered in the wrong field. The error 401 guide shows how to find which one and fix it in a couple of minutes.

Restart the device, check the login and server address for typing mistakes, and clear the app's cache. If the channel list stays empty or the app crashes, the Smarters guide lists the fixes in the order that solves most cases.

Within your household, yes, on as many devices as you like, as long as no more screens play at once than your plan allows. Sharing a login outside your home breaks the terms and usually ends in interruptions for everyone using it.

Reply when we message you near the end of your term, or write in the chat whenever it suits you, and choose the next plan. Payment works the same way as the first time, and your login and app setup stay exactly as they are.